AI helpdesk built for customer-focused teams.

Deliver instant, human-like support across multiple channels, languages, and time zones — without growing your headcount.

    Your data is private.

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    Brand Brand

    “We are based in Europe and the latest Data Protection Regulation forced us to look for local service providers. MeteorHelp turned out to be even better than our previous helpdesk solution!”

    Xhuljo Cullhaj
    CEO

    Built for Scaling Teams in Fintech & E-commerce

    Reduce your ticket load by up to 80% while improving customer satisfaction. 30-day money back guaranteed.

    11

    Communication Channels

    50+

    Languages

    8

    Customer Engagement Methods

    14

    Days of Free Trial

    Main features

    Powerful AI, Plug-and-Play Simplicity

    From Brussels to Milan, our AI agents speak your customer’s language — literally.

    Multilingual AI Support

    Serve users in English, French, Dutch, German and beyond — powered by cutting-edge language models.

    • Real-time message translation
    • Language detection
    • 50+ Languages
    • Powered by Google & OpenAI

    Seamless Integrations

    Send and receive queries from your MeteorHelp dashboard between all major communication platforms.

    • WhatsApp
    • Messenger
    • Telegram
    • Slack
    • Text Messages
    • Emails

    Smart Escalation

    Complex issues get routed to your human team, fast and with full context.

    • When users request it
    • When the bot isn’t sure
    • When agents deem it necessary
    • When conditions are met

    Real-Time Analytics

    Understand trends, track satisfaction, and optimize your support flows from day one.

    • Conversations
    • Direct Messages
    • Visitors/Leads
    • Agents
    • Automation
    • Knowledgebase

    Start your 14-day free trial.

    Join over 2,500+ startups already growing with Lexend.

    Pricing

    Simple, scalable pricing.

    No extra charges. No hidden fees.

    Starter plan

    €39

    user/mo

    Billed annually.

    Popular
    Growth plan

    €59

    user/mo

    Billed annually.

    Enterprise plan

    €99

    user/mo

    Billed annually.

    Prices exclude any applicable taxes.

    Frequently asked questions:

    • What is MeteorHelp?

      MeteorHelp is an AI-powered helpdesk platform designed to reduce support load, improve response times, and deliver human-like support across multiple languages. It’s perfect for fast-growing SaaS, fintech, e-commerce, and gaming businesses.

    • How is it different from other helpdesk platforms?

      Years of experience in the BPO industry taught us that smaller teams can achieve bigger things with AI. So we built everything around efficiency and accuracy to help you achieve just that.

    • Does the AI actually understand my product?

      Yes. MeteorHelp connects to your documentation, FAQs, and historical conversations to train your AI agent. It learns your brand’s voice, tone, and product logic — without manual scripting.

    • What languages does MeteorHelp support?

      MeteorHelp supports 50+ languages, including English, French, Dutch, German, Spanish, Italian, and more. We specifically optimized the platform for multilingual European markets, making it ideal for companies with users across the EU.

    • How easy is it to setup?

      Extremely easy. You can connect your existing tools (like Intercom, Zendesk, Slack, etc.), import your knowledge base, and deploy your first AI agent within 30 minutes. No coding required.

    • Will I still need my human support team?

      Absolutely. MeteorHelp handles repetitive queries automatically, but complex or sensitive tickets are always routed to your team with full context — no lost information, no confusion.

    • Can I offer MeteorHelp to my B2B clients?

      Yes. Agencies and BPOs can offer AI-powered support to their own clients through MeteorHelp.

    Our insights

    Latest posts and updates

    Ready to Reduce Support Load by up to 80%?

    Try MeteorHelp free, or book a personalized demo today.

    14-day trial, no credit card required.

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